海外JOBOnline Travel & Hospitality Customer Support | Bangkok
仕事内容
Project Overview:
Join an international online travel platform and support customers with travel-related inquiries, bookings, and reservation changes.
Key Responsibilities
Handle inbound customer inquiries, mainly by phone, with chat and email support when required.
Help Japanese-speaking customers with general inquiries, account and order updates, changes, cancellations, and other service requests.
Give professional, accurate and timely support so every customer has a positive experience.
Investigate customer concerns and resolve them according to established processes and guidelines.
Work with internal teams to resolve complex customer issues.
Keep accurate records of customer interactions and case resolutions.
Meet individual and team targets for customer satisfaction, service quality and productivity.
Support continuous improvement initiatives that enhance the overall customer experience.
事業内容
The company provides digital business services to businesses worldwide, including customer support, technical support, content moderation, and back-office operations.
With multilingual global operations, it supports customer service activities for international markets, including Japan. By combining the latest technologies with high-quality human support, the company helps businesses enhance customer experience and improve operational efficiency.
It is a global BPO service provider with operations spanning multiple countries and markets.
福利厚生
Annual leaves - 12 days
Allowances - Monthly Housing THB 6,000
Medical insurance - Group health insurance
Other relevant benefits - 30 days paid sick leaves
Dental insurancer
Relocation allowances THB 12,000 (This includes Visa fee & relocation expenses & e visa & Transport & extra luggage's etc..)
掲載した担当者からのメッセージ
Hello everyone!
Are you looking to take on a new career challenge overseas and make the most of your Japanese language skills in a global working environment?
Bangkok is an international city with well-developed infrastructure, offering a wide range of Japanese restaurants, shopping facilities, and convenient public transportation. It is also a welcoming destination for those experiencing life and work overseas for the first time, providing an attractive balance between career opportunities and personal lifestyle.
Whether you would like to build on your previous customer service experience or start a new career by leveraging your Japanese language skills, we welcome your interest!
As part of a global team, you will have the opportunity to further develop your language, communication, and problem-solving skills while gaining valuable international work experience.
We understand that taking the first step towards working overseas can feel challenging. We are happy to guide and support you, even before you decide to apply.
If you are interested, please feel free to contact us for more information.
We look forward to supporting you on your new career journey!
求人概要
| 勤務地 | タイ・バンコク |
|---|---|
| 職種 | 事務・管理 企画・マーケティング・経営・管理職 サービス・販売・外食 Web・インターネット・ゲーム その他 |
| 給与 | 月収 THB 60,000～70,000 日本円の目安 283,642円～330,915円給与と生活水準 Bangkok, Thailand, is one of Southeast Asia’s international cities with well-developed living infrastructure. It offers a wide range of Japanese restaurants, large shopping malls, and convenient public transportation.Compared to Japan, the cost of living is generally more affordable, allowing you to enjoy a comfortable lifestyle, especially when it comes to dining and everyday services. Bangkok is also a welcoming destination for those experiencing overseas employment for the first time, offering a great balance of modern convenience and cultural experiences. |
| 勤務時間 | Monday to Sunday Between 7:00 AM and 7:00 PM (8 hours working, Rotational Shifts) |
| ビザサポート | あり |
| 雇用形態 | 正社員 |
| 特徴 | 英語力が活かせる 職場に日本人が多い 現地企業 住宅手当あり 渡航費支給 スカイプ面談OK 女性歓迎 |
応募条件
| 応募資格 | English B1 skill |
|---|---|
| 英語 | ビジネス会話レベル |
企業情報
| 業種 | IT・通信系 サービス系 その他 |
|---|---|
| 従業員数 | 5001名以上 |
