海外JOB【グローバルな職場環境】Operations Manager
仕事内容
■グローバルな環境
世界90カ国以上に展開する弊社では、日常的に英語を使用する機会が多く、グローバルな視野を持ちながらキャリアアップを目指せます。また、多様な文化に触れることができるのも、弊社の大きな魅力の一つです。
We are looking for an Associate manager who will:
Own the project operation team and the processes, policy, and the outcome of the
moderation. The content moderation will cover all products and services of the
product.
Collaborate - With stakeholders such as business, developers, community managers
and operation to ensure continuous alignment balanced with strategic execution
against the vision and the roadmap with purposeful and effective communication both
formal and informal, with an open mind to listen carefully and decide the most
important aspects of content moderation.
Execute - Become a business owner for the results of the content moderation. Against
KPIs, conduct overlapping, multivariate experiments, to better understand behaviour
patterns/trends, and iterate to enhance all areas of content moderation policy and its
implementation in both services and processes. And identify new opportunities to
enhance existing organizations, services, processes, and policies.
Deliver on all client and TechM KPI’s/SLA’s
Conduct weekly, Monthly, Quarterly business reviews with both internal and external
stakeholders.
Experience as a content moderation manager driving globally distributed team of
internal resources as well as external resources especially in building.
Drive improvements and optimization in teams, services, tools, processes, and policies.
Requirements:
Excellent communication and relationship-building skills
Mentally strong and having a great emotional intelligence.
Driven to build a great team.
Passionate about doing the right thing, not afraid to say NO and knowing how to take
calculated risks to create maximum impact.
Maintain key metrics of PNL, EBITDA and EBITDA %
Understand Generative AI platforms.
Experience in Generative AI content annotations (is a plus)
Familiarity with G-Suite
Understanding of CAI Principle
Deep understanding of Generative AI
Experience in content annotation.
Education - Graduate/Postgraduate/Diploma/MB
事業内容
Tech Mahindra（テック・マヒンドラ）は、インドに本社をかまえる大手ITサービスおよびコンサルティング企業で、主に通信、金融、製造、ITなどの業界向けにデジタル、クラウド、AI（人工知能）などの技術を活用したサービスを提供しています。
福利厚生
As per Japan Law
掲載した担当者からのメッセージ
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
We are also committed to make reasonable adjustments to support candidates, so they can perform at their best throughout the recruitment process.
求人概要
| 勤務地 | 日本・横浜市 |
|---|---|
| 職種 | 事務・管理 |
| 給与 | 年収 JPY 8,000,000～12,000,000 |
| 勤務時間 | Morning / Mid Shift |
| ビザサポート | あり |
| 雇用形態 | 契約社員 |
| 特徴 | 英語力が活かせる |
応募条件
| 英語 | ビジネス会話レベル |
|---|
企業情報
| 業種 | IT・通信系 |
|---|---|
| 従業員数 | - |
