海外JOB【在宅勤務】Project Manager
仕事内容
We are looking for a Project Manager with experience in SaaS operations to manage enterprise-level projects. In this role, you will be responsible for the end-to-end delivery of multi-market, global implementations across multiple customer verticals.
Flexible Working Style!
This is mainly a remote position which will let you cut down the time you spend commuting! An ideal environment for those who value flexible working styles and great work life balance!
We are looking for a Project Manager with experience in SaaS operations to manage enterprise-level projects. In this role, you will be responsible for the end-to-end delivery of multi-market, global implementations across multiple customer verticals.
Responsibilities:
Partner with cross-functional enablement functions and leaders to ensure alignment and transparency at every project stage.
Drive meaningful relationships with key customer and internal stakeholders, as well as executives, ensuring all parties are providing requisite participation and accountability.
Maintain deep knowledge to develop realistic and meaningful project plans and workstreams.
Ensure that each project is reported and forecasted accurately to all external and internal stakeholders.
Ensure that all project/program risks, issues, and change requests are managed and communicated effectively.
Lead a team striving for quality and excellence in all aspects of project delivery.
Provide weekly project status and burn reports to the relevant project stakeholders.
Maintain awareness of the industry to provide subject matter expertise and guidance internally and for Sprinklr customers.
Experience:
5-8 years of experience in SaaS delivery/deployment, or Contact Centers
Experience in global (multi-geo/multi-cultural) rollouts
Strong stakeholder management experience, including at the executive level
Experience managing various deployment types (centralized, decentralized, hub-and-spoke)
Ability to identify and resolve issues, manage risk models, perform resource allocations, and run large-scale cross-functional team meetings
Ability to lead and motivate large teams without direct supervision, leveraging mediation and stakeholder management skills
Strong knowledge of software development life cycles
Strong verbal and written communication skill
Contact center operations
Contact center network, ACD/IVR, dialer, workforce management, software, or other solution operations or technical experience
Technical configuration experience with SaaS solutions
Additional Requirements:
Very demanding and in need of IT and Contact Center Tech tenure as a must
CCaaS experience is a plus
事業内容
Tech Mahindra（テック・マヒンドラ）は、インドに本社をかまえる大手ITサービスおよびコンサルティング企業で、主に通信、金融、製造、ITなどの業界向けにデジタル、クラウド、AI（人工知能）などの技術を活用したサービスを提供しています。
Tech Mahindraは、90か国以上にきょてんを持ち、 グローバルな企業であることが特徴です。
インドを中心に、世界各地に約14万人以上の従業員をようしており、 日本支社でも外国籍の従業員が多く、グローバルな職場環境です。
福利厚生
As per Japanese law
求人概要
| 勤務地 | 日本・東京 |
|---|---|
| 職種 | 企画・マーケティング・経営・管理職 |
| 給与 | 年収 JPY 7,000,000～9,500,000 |
| 勤務時間 | 8:00 to 5:00 / 9:00 to 6:00 |
| ビザサポート | あり |
| 雇用形態 | 契約社員 |
| 特徴 | 英語力が活かせる 住宅手当あり |
企業情報
| 業種 | IT・通信系 |
|---|---|
| 従業員数 | - |
